LGE Community Credit Union will never contact our members on an unsolicited basis to ask for confidential information such as your account number, debit or credit card number, social security number, or any account PINs, passwords, and/or access codes. If you ever receive a suspicious call or email, contact us at 770-424-0060 to let us know.
A unique type of technology enables fraudsters to fake the number they are calling from by making a false number appear on your caller ID. It’s extremely effective, because the number displayed appears to be LGE’s correct contact number.
This scam is called number spoofing, and here’s how it works: criminals clone the actual telephone number of an organization they want to impersonate. Using specialized technology, the number appears on the victim's caller ID display.
The best advice to beat the scam is simple – never assume that someone is who they say they are just because the number displayed on your caller ID matches that of an organization you know. Always be suspicious if you’re asked for your four-digit PIN or full online credit union passwords. Same goes for transferring or withdrawing money or giving your card to a courier. Remember, LGE will never ask you to do any of these things.