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LGE will not be able to assist with any degradation to IE 11-related online banking functionality, therefore we recommend updating your IE 11 browser to Microsoft Edge, Google Chrome, Firefox or Safari, to continue enjoying the safest and best possible online banking experience.
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Greater Community Bank Acquisition FAQs
Greater Community Bank Acquisition FAQs
Welcome to LGE Community Credit Union! As LGE and GCB join forces, you may have some questions.
Check below for answers, and give us a call at 770-424-0060 if we can help further.
- Will my account number change?
No, your account number will not change upon acquisition.
- Will I be able to access my account at new branches?
You will not be able to access your account at LGE branches upon acquisition. LGE is working to provide access as soon as possible.
- Will I still be able to use my credit card?
Yes, you will continue to be able to use your current credit card following acquisition.
- Will I still be able to use my debit card?
Yes, you will continue to be able to use your current debit card following acquisition.
- Will I still be able to use my current checks?
Yes, you will continue to use your current checks following acquisition.
- Will my online banking, mobile banking, telephone banking, and bill pay change?
You will continue to access your online banking, mobile banking, telephone banking, and bill pay as you do today.
- Will I continue to use GCB's website?
Upon acquisition, you will continue to visit and log into online banking at GreaterCB.com. You can also explore LGE’s products and services here at LGEccu.org.
- Will employee emails change?
No, employee emails will not change upon acquisition.
- Will employee phone numbers change?
No, employee phone numbers will not change upon acquisition.
- Will there be changes to your operating hours?
There will be no changes to our operating hours.
- Can LGE members access their accounts at GCB branches?
No, LGE members cannot access their accounts at GCB branches at this time. LGE is working to provide access soon.
- Who do I contact if I have additional questions?
We want to hear from you to help answer any additional questions. Please call our LGE Contact Center at 770-424-0060. You may also email us at ContactCenterMailbox@LGEccu.org. Our Contact Center is open M-F 8:30 a.m. to 5:30 p.m. ET and Sat. 9:00 a.m. to 1:00 p.m. ET.