Mobile Banking

1. Open your LGE mobile banking app
2. Choose Forgot Username or Password?
3. Click Easily locate your username
   1. Click Find my personal username or business username
   2. Verify Your Identify, enter member number, SSN, DOB, and Zip Code 
   3. Username Recovery Method, select the delivery method for the One-Time Passcode (OPT) by SMS Text, Email or Call
   4. Enter the verification 6-digital OTP code
   5. View your username

1. Open the LGE mobile banking app
2. Choose Forgot Username or Password? 
   
   1. Verify your Identify, enter username, SSN, DOB, and Zip Code
   2. Password Reset Method, select the delivery method for the One-Time Code
   3.  Enter the Verification Code, enter the 6-digital OTP code, press Verify, or press on resend code or change method (delivery method)
3. Enter your new password
4. Confirm your new password

1. Log into your LGE mobile banking app
2. Choose your checking account
3. Go to Show Details 
4. Scroll down to Checking Number (MICR) and Routing Number

A member of our Contact Center can handle that for you. You can reach out via secure message by logging into the LGE Mobile Banking  app and tapping More, Tools, and Contact Center; or by logging into Online Banking and clicking Tools, then Secure Message Center.

1. Press on Transfers & Payments
2. Press on Add Account
3. Under Internal Account, press on Send money to another LGE Community Credit Union member
4. Enter all required information, Recipient Information – Last Name, Account, Account Type (Share/Loan), Account Number, Share/Loan ID
5. Click to Save Account for Future Use
6. Enter Nickname
7. Click Save
8. Confirm your identity by Text, Email, or Call, select delivery method
9. Press Send Code
10. Enter Code
11. Click Verify

1. Press on Transfer & Payments
2. On the Transfer screen under Scheduled Transfer, press on the scheduled transfer to cancel
3. Press on the scheduled transfer again
4. Press on Cancel Transfer
5. Press Done

1. Login to mobile app
2. Press on Transfer & Payments
3. Press on Make a Transfer
4. Select From Account/To Account, enter amount, select frequency, date, and add memo (optional)
5. Press Review Transfer
6. Press Submit Transfer
7. Press Done

1. Press on Transfer & Payments
2. On the Transfer screen under Scheduled Transfer, press on the scheduled transfer to cancel
3. Press on the scheduled transfer again
4. Press on Cancel Transfer
5. Press Done

1. Press on Transfer & Payments
2. On the Transfer screen under Scheduled Transfers, press on the scheduled transfer to edit
3. Press on the scheduled transfer again
4. Press on Edit Series
5. Click Save
6. Click done

1. Go to Payment Center
2. Click Bill Pay
3. Choose Bill Pay payee to edit
   • If payee is only allowing the account number and nickname to be edited, this means it is a managed payee and the recipient uses a specific address for all payments.
4. Make edits
5. Click Save

1. On the Bill Pay screen, press on Add and Manage Payees
2. Select payee
3. Press on the trash can icon
4. Press the Delete Payee
5. Receive Success: Payee Deleted message

1. Click on Add a Payee
2. Select Business or Person
3. Fill out the fields that apply to that Payee
4. Press Add a Payee
5. Receive Success: Payee Added message
6. Review new addition under Payees 

Snap Deposit can be used for both personal and business accounts.  You can make a deposit into your Savings, Checking, or Money Market account.

Although you cannot apply your check directly to your loan payment, you can deposit it and then transfer your payment. Please note that our Funds Availability Policy applies to deposits made via Snap Deposit, so funds may not be immediately available for transfer.

First, make sure you have downloaded/updated to the most current version of our App.  If you have our most current App version and still do not see the Snap Deposit option, you will need to verify if your device OS is running a supported version/release. Apple iOS must be the most recent 2 major releases, Android OS must be version 6 or higher, or it may be due to the camera quality of your device.

Deposited checks must be securely retained for 60 days in case LGE requests it for review to facilitate the clearing and collection process, to address third party claims, or for our own audit purposes.