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Account Security Tip
LGE representatives will NEVER call, email, or text you asking for personal information (Social Security Number, PIN, account number, card number, password or username). If you receive a suspicious call, email, or text, even if it appears to come from LGE, immediately contact us at 770-424-0060 for verification.
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Online Scheduling Available!
Schedule phone and branch appointments. > Click here to book an appointment!Click here for more FAQs and additional information about our Digital Banking services.
Use Online Banking to:
- View account transactions
- Make balance inquiries and withdrawals
- Transfer money
- Set up Alerts to notify you of account activity
- Get the security and convenience of eStatements vs. paper
- Pay your bills, receive eBills, set bill reminders, and schedule recurring payments
Free Bill Pay lets you:
- Pay bills online in a few clicks
- Receive eBills from participating billers
- Set bill reminders to notify you when bills are due or past due
- Set recurring bill payments to occur automatically
- View up to 24 months of bill payment history
Have an LGE checking account? Simply log on to Online Banking on our homepage and choose Bill Payment to enroll.
Click here to check your browser compatibility.
New Member
Signing up for online banking is easy! Click here to register and choose your username and password. If you are already registered click here to login. For additional assistance, contact us at 770-424-0060.
Forgot Username and/or Password
We've made it easier to reset your username and/or password if you need help. Need additional help? Call us at 770-424-0060 and we can walk you through the process.
Forgot your username? No problem! Click here to easily locate your username from your computer, smartphone, or tablet:
- Verify some information for the primary account owner.
- Follow the prompts.
Need to set a new password? Click here to easily reset your password from your computer, smartphone, or tablet:
- Verify some information for the primary account owner.
- Select where to receive your temporary password and use it to log in (the temporary password will be valid for 2 hours).
- Follow the prompts to create your new password and you’re all set!
Online Banking FAQs
- Why is there an extra screen during the log in process?
This change is in conformity to government guidelines issued in 2011, which call for enhanced security measures for Online Banking.
- What is the criteria for my Username and Password?
We recommend you do not use personal data, such as your name, SSN, or birth date. Also, do not use obvious words or letters, such as "LGE", "Password", or "Online Banking", or consecutive or repetitive characters, such as "1234" or "aaaa".
Username criteria:
- Username must be unique (If someone else has already selected that Username, the system will not allow another user to have the same Username. This is similar to creating an email address – no duplicates are allowed.)
- Must be 6 – 20 characters and alphanumeric (any combination of letters and/or numbers)
Password criteria:
- Must be at least 8 characters in length, must contain at least 1 lowercase letter, at least 1 uppercase letter, and at least 1 number
- Passwords are case-sensitive
- How do I change my Username and/or Password?
Log in to Online Banking from the LGE home page. Click on the “Settings” option by hovering on your name on the main page. From the “Settings” menu, select the “Security” tab. You can then adjust your Username or Password by selecting “Edit” next to what you’d like to change. You will then need to verify your account in order for the saved changes to take effect.
- What browsers are supported?
LGE Community Credit Union supports the current publicly available (and immediately previous) versions of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari. Click here to check your browser compatibility. Online Banking may work with other internet browsers, but we are unable to provide support for them. A currently supported version of Adobe Reader is required to view electronic documents delivered via Online Banking.
Need more information?
Find more information on electronic funds transfers under Regulation E and the applicability of Regulation E to the types of accounts with Internet access.