Contact Us

Not sure where to call?

Check our Frequently Used Information list to find the correct contact number for the service you need. Or call 770-424-0060 and we'll be glad to help.

Frequently Used Information

• LGE's Routing Number
  

  LGE's routing number is 261171480

• Stop Payment
  

  To place a stop payment on a check:

  • Log in to online banking: The stop payment option will be available when a checking, money market or line of credit account is selected. You can select an eligible account from the dropdown. You will be required to enter the check date, the check number, the amount of the check, and the payee. Items with a current stop payment can be viewed under the current tab.
  • Call Memberline at 770-424-0060
  • Download a Paper Check Stop Payment Request form

  To place a stop payment on an ACH:

  • Download an ACH Stop Payment Request form
• Lost or Stolen Checks
  

  If your checks have been lost or stolen, visit a branch or call us at 770-424-0060 to report the loss and to change your checking account number. This will help prevent fraud from occurring on your account.

• Lost or Stolen Cards
  

  To report your debit, credit, or ATM card lost or stolen:

  • During normal business hours: Call 770-424-0060
  • After Hours (Nights, Weekends, Holidays): Call 1-866-677-7151
    Press 1 to activate your card
    Press 2 to report your card lost or stolen
    Press 3 to change your PIN (must know old PIN number)
• Change Card PIN or Activate Card
  

  To activate a new Visa Debit, Visa Credit, or ATM card or change your PIN:
  

  • Call 1-866-677-7151
    Press 1 to activate your card
    Press 2 to report your card lost or stolen
    Press 3 to change your PIN (must know old PIN number)
• Visa Fraud Detection
  

  If you receive a message from a Visa Fraud Representative (via call or text), please respond as soon as possible at 877-902-4804. If we do not hear from you, we may at our discretion block the usage of your card to prevent potential fraudulent charges. For this reason it is critical for you to return messages left by a Visa Fraud Representative. Click here for more information.

• Courtesy Pay Opt In/Out
  

  Certain types of transactions require that you Opt In for them to be covered by Courtesy Pay. Click here for more information. You can Opt In/Out via the following methods:

  • Call 770-424-0060
  • Log onto online banking and opt in electronically
  • Complete the form and fax, mail, or bring it to a branch
• Media Relations
  

  For media relations, call 770-424-0060 ext. 10838 or email pr[at]lgeccu.org.